5 Financial Insights Every Restoration Company Should Track
Running a restoration company is fast-paced—floods don’t wait, and neither do fire or mold claims. But while you're focused on drying rooms or rebuilding walls, your financials can quickly spiral out of view. And without clear visibility, you’re flying blind when it comes to profitability, hiring, pricing, and growth.
Here are five key financial insights every restoration business needs to track—and how they impact your bottom line.
1. Revenue by Service Line
Are you making more money on mitigation or rebuilds? What about contents or asbestos work?
Tracking revenue by service type helps you:
See which departments are driving profits
Spot underperforming areas
Focus marketing efforts strategically
Without this visibility, you may assume the largest projects are the most profitable—but in many cases, they’re just the most expensive.
2. Labor as a Percentage of Revenue
Your team is your most valuable (and expensive) asset. Whether you rely on in-house techs or subcontractors, labor should stay within a certain percentage of revenue—typically 25-35% depending on your mix.
Track it monthly and break it down:
Mitigation labor %
Rebuild labor %
Techs vs Admin
If your labor ratio is creeping too high, it's time to adjust staffing, pricing, or job flow.
3. Accounts Receivable Aging
Cash flow is the lifeblood of your business—and restoration is notorious for slow payments.
Know:
How much money you’re waiting on
Which jobs are over 30, 60, 90+ days late
Whether carriers, TPAs, or homeowners are the bottleneck
Tracking AR aging helps you chase collections before they become write-offs—and forecast cash more accurately.
4. Gross Profit by Job
It’s not enough to know how much a job earned. You need to know how much you kept after labor, materials, and subcontractor costs.
Job costing doesn’t have to be overly complicated—but if you’re not tracking your gross margin by project, you’re missing the clearest view of profitability.
5. Overhead as a Fixed Percentage
Rent, software, insurance, trucks—it all adds up. Your overhead should ideally stay steady as a percentage of revenue, but when sales slow or costs creep up, it can eat into your profits fast.
Tracking overhead helps you:
Keep fixed expenses in check
Plan for lean months
Understand true break-even points
Final Thoughts: Know Your Numbers, Grow Your Business
The restoration industry has a lot of moving parts. Insurance timelines, scope creep, and unexpected delays can destroy margins if you’re not watching the numbers closely.
At Kiwi Cash Flow, we make financial visibility simple. Our monthly reports, KPI scorecards, and strategic insights are built for restoration contractors who want clarity—not spreadsheets.
👉 Schedule a call today to see how we can help you understand your numbers and grow with confidence.